Utility Billing

Payment Options

The City of Frederick Finance Department offers several option to pay utility bills. 

When to Pay Your Bill

Due Date: All charges are due within 30 days of the bill dates. Payments received (at City Hall) after the due date are subject to a 1% penalty per month. Failure to pay this bill within 60 days of the bill date may result in a discontinuance of service.

Section 25 of the Frederick City Code provides for additional charges to restore service suspended for failure to pay. Service charges shall be a first lien against said property.

Other Important Information

  • To pay by phone, call 1-844-906-1472. 
  • Account Names: Water and sewer accounts are maintained in the name of the property owner. Account names are changed when a property is transferred.
  • Returned Check Policy: A return payment fee will be charged if a payment is returned by your bank for any reason.

Storm Water Management Fee

Storm water is created when water, mostly rain, cannot be absorbed into the ground. Most residential properties have about 30% impervious surface, multi-residential and commercial properties have about 70% impervious surface, and agricultural or country clubs have about 5% impervious surface. Impervious means the ground is covered and water cannot be absorbed, i.e. house, driveway, parking lot, etc. The City is processing that runoff in its sewer systems.

The Bay Restoration Fund Fee (Flush Tax)

All wastewater treatment plant owners have been mandated by the State of Maryland (Senate Bill 320, May 26, 2004) to collect Bay Restoration Fund Fees (BRF) from their users and forward the funds collected to the State of Maryland. The BRF is a dedicated fund that will be used to upgrade sewer plants, and pay for farmland crop cover to reduce nitrogen flows into Maryland waters. Customers will see this BRF fee on Utility bills effective January 1, 2005.

New rates were established during the 2012 Maryland State legislative session, House Bill 446. The new rates will be utilized effective July 1, 2012. For additional information, call the Maryland Department of Environment at 410-537-3567 or visit their website.